Buyers may require manual verification for the following reasons:
• A buyer did not use his or her legal first or last name.
• A buyer recently moved so the system cannot match the address provided with the address on public record.
• A buyer mistyped their name, address, or SSN.
• A buyer provides ITIN instead of SSN.
• A non-valid document was uploaded like an expired driver’s license, a nonofficial form of ID, or an identification document containing a blurry photo.